The MAIA platform is a software solution specifically designed for use in hospitals and clinics, optimizing digital communication channels between healthcare providers and patients. For quality management in the healthcare sector, the MAIA platform offers intriguing opportunities.
Patient and staff surveys
With the MAIA platform, any type of questionnaire can be implemented. There are no limits to the design of the questionnaires, allowing for a wide range of applications—from simple patient feedback to complex, standardized and validated medical outcome measurements. MAIA.tools is particularly suitable for:
- Accessible patient and customer feedback
- Employee surveys
- Outcome measurements, such as PROMs & PREMs
Staff training with video platform and performance monitoring
As a company with over 10 years of expertise in creating medical animations for hospitals, pharmaceuticals, and the public health sector, MAIA.tools places special emphasis on the seamless integration of audiovisual content in the development of its platform.
When using the platform for employee training, it not only allows access to videos and materials but also facilitates professional development measures with performance tracking, including:
- Documentation of viewing times and interactions
- Questionnaires/tests with automatic score evaluations
- Reporting capabilities
Highly accessible for patients
MAIA allows patients to engage without the need for login information or other common barriers (such as installation, app stores, or system requirements). The questionnaires and content delivery are optimized for older adults and individuals with limitations, resulting in significantly above-average response rates.
- Personalized access without software installation or logins
- Browser-based, location- and device-independent
- Exceptionally user-friendly, suitable for older adults and those with restrictions
- Low-threshold access options
Quality surveys with high response rates
With MAIA, surveys and data collection can be highly automated along any timeline. This makes MAIA particularly suitable for medical longitudinal studies and long-term assessments. Response rates and dropout rates are continuously tracked, analyzed, and improved.
- Automated distribution along customizable timelines
- Tracking of lost-to-follow-ups and dropouts
- Optimization and enhancement of response rates
Reporting, data export, and integration with existing systems (KIS/PDMS)
MAIA can automate evaluations and scores in real time, visualizing trends effectively. Reports and data can be prepared and exported and the platform is adaptable for integration with existing systems.
- Dashboard for managing distributions
- Visualization of data and trends
- Customization of reports and exports for various purposes (e.g., QMS or structured quality reports)
- Integration with HIS possible (HL7/FHIR)
